This is a pandemic that has and will continue to affect us all. Our staff here at Lindsey Vet Care is working diligently to ensure the safety of everybody we come in contact with, including your pets. All surfaces are being cleaned regularly as per the CBC's recommendations for environmental cleaning and disinfection. Any employee who feels sick, is NOT permitted to work.
LVC is doing everything in our power to stay open during this time of uncertainty and to continue to provide you with essential services for your pets. With that in mind we are asking the following:
General Rules for bringing your pet to the clinic
1. Exposure: If you are concerned that you have been exposed to COVID-19, have a cold, or any symptoms of illness please DO NOT come to the clinic. If your animal is having an emergency, and needs to be seen by Dr. Lindsey, we will make arrangements to treat you pet.
2.Non-Essential needs: If you currently have an appointment with our clinic that you feel is NON-Essential, please call and reschedule. We are currently maintaining our schedule as booked, and calling the day before to confirm.
3. Appointments: Should you feel that you NEED to bring your pet for treatment, we are asking that you remain in your car, Please call us when you arrive (858) 459-1516. We will take a history over the phone, a staff member will retrieve your animal for treatment. We will remain on the phone with you if needed and discuss any course of treatment via phone.
4. Medications and Food: We will continue to provide access to all medications and prescription foods. We are asking that you call the clinic before you come. This will ensure we have the item you are looking for ready upon your arrival. As with appointments, we also ask that you call the office when you arrive so we can bring your items to you. We will collect payment from you and return again with your receipt.
5. New Clients: Currently we will be booking non-essential appointments for new clients at a minimum of 3 weeks out. Personal questions may be asked to ensure the safety of our staff, yourself, and your pet. Please adhere to the guidelines as stated above.
6. After Hour Concerns: As always, should a concern arise after our office is closed, or on the weekend, we encourage you to call our office line. (858) 459-1516. We have an answering service who is well trained to assist you. Should your pet be experiencing an emergency they will attempt to transfer you to Dr. Lindsey or Erin. However, if it is after 10pm or the service is unable to reach Dr. Lindsey, they will refer you to an emergency clinic. If you do end up needing the services of an emergency clinic, please call them first to assess what their current procedures are.
What to do if Lindsey Vet Care Closes
Should the need arise and Lindsey Vet Care needs to close its doors, we will do our best to give you all notice as soon as possible. As veterinary care is considered a vital part of the community, we do NOT feel that our clinic will be closed unless directly told to do so by CVMA, AVMA, CDC or government. We will post information here for locations and facilities that will remain open should your pet have an emergency.
Based on the information we have received, if San Diego is placed under a "shelter in place protocol" Veterinary service for essential and emergency services will remain open.
What does the AVMA (American Veterinary Medical Association) say about:
Coronavirus, You, and Your Pet
What you need to know about coronavirus to protect your family and your pet
Obviously, many pet parents are concerned about the spread of coronavirus, also known as COVID-19, and how to protect their families and their pets. The good news is that at this time, the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) say there is no evidence that companion animals, including pets, can spread COVID-19. Nor is there currently any evidence that we can transmit the virus to them. However, as information about this virus is still developing, there are precautions you should take to protect your family and pets, including:
- WASH YOUR HANDS – use soap and water for at least 20 seconds, and especially after coughing, sneezing, contact with others or with animals. If soap and water are not available, use hand sanitizer.
- Avoid touching your face with unwashed hands.
- If you have any symptoms of respiratory illness, stay home and restrict your contact with your companion animals
- Those infected with COVID-19 should avoid contact with animals, including petting, snuggling, being kissed or licked, and sharing food.
- Know the symptoms – they are similar to influenza fever, cough, and shortness of breath.
We are actively monitoring developments related to animals and the virus, and you can find the latest updated information about COVID-19 as it relates to pets on the AVMA’s coronavirus page. You are also welcome to give us a call with your questions at (858) 459-1516.
Please do not hesitate to contact us at any time.
Email: [email protected]
Also please check our facebook page for the most up to date information regarding COVID-19, treatments, office hours and closures.
Thank you for your continued business during this time of uncertainty. Your pets are the reason our staff is here. You are the reason our company can afford to keep our staff employed. We are deeply thankful for all the support you have and continue to provide.